5by5: Establishing Trust and Meaningful Connections with Robert Bau

5by5: Establishing Trust and Meaningful Connections with Robert Bau

A conversation with Robert Bau, Senior Director, Service Design at Fjord. He is also a workshop facilitator at the upcoming SDN Midwest conference

Interview by Thomas Brandenburg and Twisha Shah-Brandenburg, a collaboration with 5by5.blog

Disclaimer: The views in this interview are those of Robert Bau, and not necessarily that of his employer, Accenture

“The principles I always try my best to follow in client projects are: (1) extreme collaboration, (2) extreme transparency, (3) extreme flexibility, (4) extreme simplicity, and (5) extreme vulnerability (e.g., by admitting knowledge gaps and mistakes). These principles will not only help build trust but also streamline the decision-making process.” —Robert Bau

5by5: Establishing Trust and Meaningful Connections with Shilpi Kumar

5by5: Establishing Trust and Meaningful Connections with Shilpi Kumar

A conversation about establishing trust and meaningful connections inside a client organization with Shilpi Kumar, Founder & Innovation Catalyst, Khoj Lab LLC. She is also presenting at the upcoming SDN Midwest conference

Interview by Thomas Brandenburg and Twisha Shah-Brandenburg, a collaboration with 5by5.blog

“Key to establishing trust is transparency and clear communication across these various roles within the organization.” —Shilpi Kumar

Why Only in Minneapolis: Insiders' Favorites

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Meet Sara Chars, an SDN Minneapolis Chapter member. Here are three of her favorite hot spots—ideas for your time before and after the conference.

1. Mill City Farmers Market: Stroll over to the Mill City Farmers Market on Saturday morning for fresh pastries and local produce. Nestled alongside the historic Mill City Museum and across from the Stone Arch Bridge, enjoy an outdoor shopping experience featuring over 60 farmers, food trucks, cooking demonstrations, artist booths and live music. Open Sat., June 16 from 8 AM - 1 PM.  View Map

2. Weisman Art Museum:Designed by architect Frank Gehry, the Weisman Art Museum is an eye-catching abstract building made of all stainless steel and brick. Check out the final weekend of thePrince from Minneapolisexhibition. And don’t forget to step out onto the outdoor balcony for a great view of the Minneapolis skyline. Free Admission View Map

3. Marvel Bar: Enter through the hidden back door and enjoy a cocktail at this modern and classy speakeasy bar. Owned by the folks of The Bachelor Farmer restaurant (located upstairs), expect nothing but pure craft and unique concoctions. View Map

5by5: Josh Clayton and Kathi Hendrick, Peer Insight

5by5: Josh Clayton and Kathi Hendrick, Peer Insight

5by5: A conversation about establishing trust and meaningful connections with Josh Clayton and Kathi Hendrick, Peer Insight

Interview by Thomas Brandenburg and Twisha Shah-Brandenburg, a collaboration with 5by5.blog

“We’ve seen the best success when teams bring in people from both sides and work together to think about challenges from start to finish (rather than bringing in the business person at the last minute to bless something).”