The Need for Connection Among Older Adults Who are Aging in Place

Older adults have a complex set of higher order needs that today's products and services often fail to address. This talk will explore the question of how might we as a service design community ensure those who are aging in place can make meaningful connections throughout their lives? By delving deeper into what connection really means to those in their golden years and designing services to meet their specific expectations.

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Kat Jayne

Senior User Experience Consultant, Fathom Consulting
LinkedIn

Kat Jayne is a skillful user experience practitioner with a deep background in information architecture, taxonomy, and user research methods. Kat has a broad background in designing experiences and applications for medical device monitoring, health population management, ecommerce, and social collaboration tools. Kat has served as the Community Manager and President of the Minnesota chapter of the User Experience Professionals Organization and is an active participant in MN Service Design Network, Healthcare.MN, and TC UX Meet-up.

Kat has a BA from University of Wisconsin and a Masters of Library and Information Science degree from College of St Catherine.